Terms and Conditions
Welcome to imhotnow.com. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
These Terms and Conditions constitute a legally binding agreement between you and imhotnow.com. By using our services, you confirm your acceptance of, and agreement to be bound by, these terms. If you do not agree to these terms, please do not use our services.
2. Description of Service
imhotnow.com operates as a rapid dispatch platform connecting customers with licensed independent HVAC technicians in Boca Raton, Florida, and surrounding areas. We facilitate the connection but are not directly responsible for the services provided by the technicians.
3. Booking and Payment
All service bookings must be made through our online platform. Payment is required at the time of booking. We accept various forms of payment as indicated on our website. By booking a service, you agree to pay the specified service charge.
4. Pricing
Our pricing is transparent and clearly displayed on our website. Standard, after-hours, and overnight service charges are listed. We reserve the right to modify our pricing at any time, but changes will not affect bookings already confirmed.
5. 60-Minute Dispatch Guarantee
We guarantee that a licensed technician will be dispatched to your location within 60 minutes of confirmation. The 60-minute clock begins once technician assignment is confirmed. If we fail to meet this guarantee, the service charge will be refunded.
6. Refund Policy
Refunds are issued if the 60-minute dispatch guarantee is not met. Refunds will be processed within a reasonable timeframe. All refund requests must be submitted through our customer service channels.
7. Technician Services
We connect you with licensed independent HVAC technicians. We are not responsible for the quality of their work, but we strive to ensure that all technicians meet our standards of professionalism and expertise. Any issues with the technician’s service should be reported to us, and we will assist in resolving the matter.
8. User Responsibilities
You are responsible for providing accurate information when booking a service. You must also ensure that the technician has safe and reasonable access to your property. You agree to comply with all applicable laws and regulations while using our services.
9. Limitation of Liability
imhotnow.com is not liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our services. Our liability is limited to the service charge paid by you.
10. Intellectual Property
All content on imhotnow.com, including text, graphics, logos, and software, is the property of imhotnow.com and is protected by copyright laws. You may not use, reproduce, or distribute our content without our express written permission.
11. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Florida. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Florida.
13. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new terms.
14. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at [insert contact information].
15. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
16. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and imhotnow.com regarding your use of our services.